G
Senior Customer Success Manager
Greaveswood Software
Manage 20 strategic accounts representing $8M ARR in a vertical SaaS.
- Boston, MA
- $110,000 - $150,000
- full time
- 4d ago
Roles · Customer Success Manager
Workzil ranks customer success manager jobs from 50+ job boards with AI matching, auto-tailors your resume for each opening, and helps you apply in minutes — not hours. Browse current customer success managers openings, salary benchmarks, and the employers and metros hiring most actively in 2026.
Last updated: May 18, 2026 · By Ngozi Eze, Talent Market Analyst
Median Customer Success Manager salary
$102,000
per year, US
Example customer success managers on Workzil
3samples
See live openings on the full Workzil feed
Top hiring metros
San Francisco, CA, New York, NY, Boston, MA
A customer success manager (CSM) owns the post-sale relationship: onboarding, adoption, retention, and expansion. The role blends consulting, project management, and account ownership, and is measured on gross and net retention. Customer success jobs are most common in B2B SaaS but increasingly appear in fintech, dev-tools, and infrastructure.
In day-to-day terms, most customer success managers spend time on a mix of focused execution, collaboration, and review. Typical responsibilities include:
Employers typically expect: 3+ years in customer-facing roles (CS, account management, consulting); Strong written and verbal communication; Comfort with CRM and CS platforms (Salesforce, Gainsight, Catalyst); Ability to read data and turn it into account narratives — and look for evidence in your resume and portfolio. For a deeper official overview, see the BLS Occupational Outlook Handbook entry for this role.
Workzil aggregates customer success manager jobs from 50+ job boards in real time and ranks them by how well they match your profile. Below are example listings — created to illustrate the kind of customer success manager roles you can expect to see on the live feed. Click through to the full Workzil job search to see today's real openings.
Greaveswood Software
Manage 20 strategic accounts representing $8M ARR in a vertical SaaS.
Pellucid Apps
Own a book of 60 mid-market customers; drive adoption and expansion.
Kobenhavn Stack
Lead a 12-person CS org through Series-C scale; partner with sales leadership.
Browse every live customer success manager opening on Workzil
Open the full job feedCompensation for a customer success manager varies widely by location, industry, employer size, and experience level. Below is the national salary band based on BLS OEWS — Customer Service Representatives wage data, cross-referenced with live posting data on Workzil. Source: U.S. Bureau of Labor Statistics OEWS, 2026 estimates.
| Career stage | Typical experience | Annual salary (US) |
|---|---|---|
| Entry-level | 0-2 years | from $62,000 |
| Mid-level | 3-5 years | median $102,000 |
| Senior | 6-10 years | median $148,000 |
| Expert / Staff+ | 10+ years | up to $220,000 |
Workzil's salary calculator can refine this band by US state and experience. For a deeper, state-by-state breakdown of customer success manager pay, see customer success manager salary by state (coming soon), or jump straight to the Workzil salary calculator.
Workzil is an AI layer on top of 50+ job boards, built so that applying to customer success managers feels less like data-entry and more like a guided campaign. A typical workflow takes four steps, all in one place:
Step 1
Workzil's AI matching engine ranks every customer success manager role from 50+ boards by fit against your skills, location, and salary expectations.
Step 2
For each posting, Workzil tailors your resume and cover letter to the job description — keywords, tone, and emphasis adjusted per-application.
Step 3
Workzil's assisted auto-apply submits applications across boards with a per-application confirmation step, so you stay in control.
Step 4
When invitations come in, the AI interview rehearsal tool runs role-specific mock interviews and gives feedback on clarity, structure, and content.
These employers consistently post customer success manager roles. Workzil indexes their careers pages alongside the major job boards, so postings show up in your feed the day they go live. Click an employer to see their open customer success managers roles tracked on Workzil.
Customer Success Manager demand concentrates in a handful of metros. The cities below have the deepest pipeline of openings on Workzil right now. Each link points to the local job feed (per-city pages roll out progressively — see related searches at the bottom for fallback options).
If you're considering a customer success manager role, these adjacent positions overlap meaningfully in skills, employers, and career trajectory. Many candidates apply to several of these at once, and Workzil's AI matching will surface the strongest fits across all of them.
Workzil pulls customer success manager openings from 50+ job boards, tailors your resume per role, and helps you auto-apply with confirmation. Start free in under a minute.