Question 1

How do I create an account?

Accepted Answer

Sign up with your email or LinkedIn account at workzil.com/sign-up. You'll receive a verification email to confirm your account. Once verified, you can complete your profile and start searching for jobs.

Question 2

How does AI job matching work?

Accepted Answer

Workzil uses AI to analyze your skills, experience, and preferences to surface the most relevant jobs. The more you interact with the platform — saving jobs, applying, and providing feedback — the better our recommendations become.

Question 3

What is Auto-Apply?

Accepted Answer

Auto-Apply is a Pro feature that automatically submits applications to matching jobs on your behalf. You set your criteria (role, salary, location), and our AI fills out applications using your profile data. You can review and approve before submission.

Question 4

Is Workzil free to use?

Accepted Answer

Yes! Our Free plan includes basic job search, application tracking, and limited AI features. The Pro plan ($14.99/month) unlocks Auto-Apply, unlimited AI interview prep, and advanced analytics. Enterprise plans are available for organizations.

Question 5

How do I upgrade to Pro?

Accepted Answer

Navigate to your account settings or visit the Pricing page. Select the Pro plan and enter your payment details. Your Pro features activate immediately. You can cancel anytime from your billing settings.

Question 6

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel your Pro subscription at any time from your Billing settings. You'll retain Pro access until the end of your current billing period. No cancellation fees apply.

Question 7

How do I reset my password?

Accepted Answer

Click 'Forgot Password' on the sign-in page and enter your email. You'll receive a code to verify your identity and set a new password. If you signed up with LinkedIn, you can sign in using that instead.

Question 8

How do I update my payment method?

Accepted Answer

Go to your account's Billing section and click 'Update Payment Method'. You can add a new card or change your existing payment details. Changes take effect on your next billing cycle.

Question 9

How does Interview Rehearsal work?

Accepted Answer

Interview Rehearsal uses AI to simulate real interview scenarios. Select a job or role type, and our AI generates relevant questions based on the job description. You can practice answering verbally or in writing, and receive feedback on your responses.

Question 10

What is the CV Builder?

Accepted Answer

The CV Builder helps you create professional, ATS-optimized resumes. Input your experience and skills, choose a template, and our AI tailors the content for specific job applications. You can download as PDF or share a link.

Question 11

How does CV Review work?

Accepted Answer

Upload your existing CV and our AI analyzes it for completeness, formatting, keyword optimization, and ATS compatibility. You'll receive actionable suggestions to improve your resume's effectiveness for specific roles.

Question 12

How accurate is salary estimation?

Accepted Answer

Our salary data is sourced from multiple providers and updated regularly. Estimates reflect market rates based on role, experience level, location, and industry. Use these as guidelines — actual offers may vary based on company and negotiation.

Question 13

The page won't load. What should I do?

Accepted Answer

Try refreshing the page, clearing your browser cache, or using a different browser. If the issue persists, check your internet connection. You can also try disabling browser extensions that may interfere. If nothing works, contact support.

Question 14

Why am I not receiving verification emails?

Accepted Answer

Check your spam/junk folder first. Add support@workzil.com to your contacts to prevent filtering. If you still don't see it after a few minutes, try requesting a new code from the verification page. Gmail and Outlook may delay delivery.

Question 15

Why does job search return no results?

Accepted Answer

Try broadening your search criteria — remove location filters, expand your role keywords, or select 'Remote' as a work type. If you've set very specific filters, the combination may not match any current listings. New jobs are added daily.

Question 16

What should I do if the Chrome extension isn't working?

Accepted Answer

Make sure you're using the latest version of the Workzil extension. Try disabling and re-enabling it, or reinstalling from the Chrome Web Store. Ensure you're logged into your Workzil account in the extension popup.

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