Customer Service Representative Salary in Baltimore, MD
Customer Service Representative salaries in Baltimore range from $33,600 to $69,600 in 2026. The mid-level median is $48,600, which is 20% above the national average.
Junior (0-2 yrs)
$33,600 – $42,000
Median: $37,800 · per year
Mid-Level (3-5 yrs)
$43,200 – $54,000
Median: $48,600 · per year
Senior (6+ yrs)
$56,400 – $69,600
Median: $63,000 · per year
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5 years
Entry level20+ years
Estimated Customer Service Representative Salary in Baltimore, MD
Estimated†$49,800–$61,800/year
Median: $55,800 per year (adjusted for Baltimore cost of living)
Junior
$37,800
0-2 yrs
Mid-Level
$48,600
3-5 yrs
Senior
$63,000
6+ yrs
Cost of Living in Baltimore
Cost of Living Levelhigh
Population590K
Top IndustriesHealthcare & Medical Research, Cybersecurity & Defense, Education
vs National Average+20%
Top Employers in Baltimore
Johns Hopkins University & HospitalUnder ArmourNorthrop GrummanLeidosT. Rowe Price
How Baltimore Compares
| City | Mid-Level Median | Cost of Living |
|---|---|---|
| Baltimore, MD | $48,600 | high |
| New York, NY | $58,725 | very high |
| Los Angeles, CA | $58,725 | very high |
| Chicago, IL | $48,600 | high |
| Houston, TX | $40,500 | moderate |
| Phoenix, AZ | $40,500 | moderate |
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